Aptem is the online platform we use to support and manage your apprenticeship journey. It brings together your learning plan, progress tracking, communication, and evidence in one place. It is designed to ensure a structured and personalised learning experience, helping you and your Professional Learning Mentor monitor progress, review development, and support you in achieving your apprenticeship outcomes.
Getting started with Aptem
When you begin your apprenticeship, you will receive an email invitation to activate your Aptem account.
To get set up:
Check your inbox (including junk/spam folders)
Click the activation link
Create a password
Set up your digital signature
Once complete, you’ll be able to access your learner dashboard and begin engaging with your learning journey.
Aptem Walkthrough (Quick Guide)
Log in: Access Aptem using your email and password via the login link above.
Activate your account: Follow the email invitation to set up your account and digital signature.
Complete your First Day in Learning: Start with your initial tasks to understand the platform and expectations.
Explore your dashboard:
From your dashboard you can:
View your learning plan
Track your progress
Access learning resources
Upload evidence
Attend sessions and reviews
Communicate with your Professional Learning Mentor
Stay engaged: Regular use of Aptem helps you stay organised, complete tasks on time, and make consistent progress.
Your Aptem dashboard
Your dashboard is your central hub for managing your apprenticeship. It supports:
Clear visibility of your learning journey
Structured sequencing of activities and milestones
Ongoing review of progress and development
Access to learning materials and assignments
Submission of evidence to demonstrate competence
Communication with your Professional Learning Mentor and employer
Why Aptem is important
Aptem underpins the intent, implementation and impact of your apprenticeship by:
Intent: Providing a structured, personalised learning plan aligned to your apprenticeship standard
Implementation: Supporting delivery through guided learning, resources, reviews and evidence submission
Impact: Enabling you to demonstrate knowledge, skills and behaviours and make measurable progress towards End-Point Assessment
It also promotes:
Learner ownership and accountability
Consistent progress monitoring
Effective communication and support
Readiness for assessment and progression
Support and help
If you need help using Aptem:
Visit the Aptem Help Centre (available within your dashboard)
Access step-by-step guides and video tutorials
Speak to your Professional Learning Mentor for support and guidance
Top tips for success
Log in regularly to stay up to date
Complete tasks as they are set
Upload evidence promptly
Attend scheduled sessions and reviews
Keep in touch with your Professional Learning Mentor
Remember: Aptem is a key part of your apprenticeship journey — using it effectively will help you stay organised, supported, and on track to succeed.
Off-the-Job Training in Aptem
As part of your apprenticeship, you are required to complete and record off-the-job training (minimum of 6 hours per week). This is a mandatory requirement and must be evidenced through Aptem.
Off-the-job training includes any learning activity that takes place outside of your normal day-to-day job role and contributes to your apprenticeship development. This may include:
Online learning and modules
Training sessions and webinars
Coaching and development activities
Workplace learning that builds new knowledge, skills and behaviours
Activities completed through the learner enrichment calendar
To support your off-the-job training, you can use our Learner Enrichment Calendar to access suggested activities that will help you meet your required hours and develop your knowledge further.
I haven’t received my Aptem login email. What should I do?+
Check your junk or spam folder first. If you still can’t find it, contact your Professional Learning Mentor or our support team so we can resend your invitation.
How do I reset my Aptem password?+
On the Aptem login page, select the “Forgotten your password?” option and follow the instructions to reset it via email.
What should I do if I can’t access my account?+
If you are having trouble logging in, try resetting your password first. If the issue continues, contact your Professional Learning Mentor for support.
What is my digital signature used for?+
Your digital signature allows you to securely sign documents within Aptem, such as reviews, plans, and other apprenticeship-related records. It helps keep your learning journey efficient and paperless.
How often should I log into Aptem?+
You should log in regularly (ideally weekly) to stay on top of your learning plan, complete tasks, upload evidence, and check for updates from your Professional Learning Mentor.
Where can I find my learning plan?+
Your learning plan is available on your Aptem dashboard. It outlines your activities, milestones, and progress throughout your apprenticeship.
How do I upload evidence?+
You can upload evidence directly through your Aptem dashboard. Your Professional Learning Mentor will guide you on what types of evidence are required and how to submit them correctly.
Can I message my Professional Learning Mentor through Aptem?+
Yes, Aptem includes a messaging function that allows you to communicate directly with your Professional Learning Mentor and stay in touch regarding your progress.
What if I miss a task or fall behind?+
If you miss a task or feel you are falling behind, speak to your Professional Learning Mentor as soon as possible. They will support you in getting back on track and may adjust your plan if needed.
Who do I contact if I need help with Aptem?+
Speak to your Professional Learning Mentor
Use the Aptem Help Centre for guides and tutorials
Contact our support team via your usual contact channels if needed
Tip: Keeping up to date with Aptem and communicating early if you need help will ensure you stay on track and get the most out of your apprenticeship.
What is my responsibility for recording off-the-job training?+
It is your responsibility to keep your off-the-job training records accurate and up to date in Aptem. You should:
Log your off-the-job training hours in Aptem
Upload evidence of the activities you have completed
Ensure your recorded hours are accurate and up to date
Regularly review your logged activity with your Professional Learning Mentor
Who can help me with recording my off-the-job training?+
Your Professional Learning Mentor will support you in understanding what counts as off-the-job training and how to record it correctly. However, maintaining accurate records is your responsibility and is essential for your apprenticeship progress and compliance.
Why is it important to record my off-the-job training?+
Recording your off-the-job training:
Demonstrates your engagement and commitment to learning
Helps ensure you meet apprenticeship funding requirements
Supports your progress towards achieving your qualification