Privacy notice

The National College of Education (NCE) is a trading name of Captiva Learning Limited, part of the Impact Futures Group of brands. Captiva Learning Limited is the data controller for personal data collected through this website.

You can contact us about anything in this notice at info@nationaleducation.college or on 020 8221 9089.

Through this website we may collect:

• Enquiry details you give us: name, email address, telephone number, job title, organisation, postcode and anything you write in a message or enquiry field.
• Technical data needed to serve the site securely: IP address, browser type and pages requested, held in short-lived server and network security logs.
• Cookie preferences, stored in a first-party cookie on your device.

We do not ask for special category data through this website, and you should not send safeguarding details, health information or information about a child through a web form. See our safeguarding statement for how to raise a concern.

• Responding to your enquiry and discussing apprenticeship provision — legitimate interests, or steps taken at your request before entering a contract.
• Marketing emails about our apprenticeships — your consent, which you can withdraw at any time using the unsubscribe link in any message.
• Keeping the website secure and available — legitimate interests in protecting our systems and users.
• Optional cookies — your consent, given through our cookie banner.

• Other companies within the Impact Futures Group, where your enquiry is better handled by a sister brand.
• Our IT, hosting, email and customer relationship management suppliers, acting under contract as processors on our instructions.
• The Department for Education, the ESFA or an end-point assessment organisation, where you go on to enrol on an apprenticeship. Enrolment is covered by a separate, fuller learner privacy notice issued at the point of enrolment.
• Regulators, auditors or law enforcement where we are legally required to do so.

We do not sell personal data, and we do not share it for third-party advertising.

Website enquiry data is retained for 24 months from your last contact with us, after which it is deleted or anonymised. Security logs are held for a short period only. If you enrol on an apprenticeship, retention is governed by the funding rules that apply to that programme and is set out in the learner privacy notice you receive at enrolment.

Our website and enquiry systems are hosted within the UK or the European Economic Area wherever possible. Where a supplier processes data outside the UK, we rely on UK adequacy regulations or the International Data Transfer Addendum to the EU standard contractual clauses.

Access to enquiry data is limited to staff who need it. Data is transmitted over HTTPS, the site enforces a content security policy and modern browser protections, and our organisational controls are certified to Cyber Essentials. Staff receive data protection and safeguarding training appropriate to their role.

Under UK GDPR you have the right to:

• be told how your data is used and ask for a copy of it;
• have inaccurate data corrected, or incomplete data completed;
• ask us to erase data, or to restrict or object to how we use it;
• ask for your data to be transferred to another organisation;
• withdraw consent at any time, where consent is our lawful basis.

To exercise any of these, email info@nationaleducation.college. We respond within one calendar month.

If you are unhappy with how we have handled your data, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint or on 0303 123 1113.

Statutory statements that apply across all Impact Futures Group brands are published once at group level: group privacy policy, modern slavery statement and business ethics statement.